Due to the limited nature of the items we offer exchanges only and no refunds. Our exchange policy lasts until 7 days after the item is marked as delivered for damage or faulty goods. If you are unhappy with your order due our mishap or you have received a damaged or faulty item, please reach out to us at firstname.lastname@example.org and we will be able to assist you.
If you ordered the wrong size, we will allow for you to exchange it, no refund will be given. If you have worn the item other than for the initial time of trying it on, you will not be able to exchange the item. (If you return the item back to us and we feel that it has been worn, the exchange process will be voided and the item will be returned to you.) For any items being returned to us, you will be expected to cover the cost of shipping the item to us and the shipping of the new item back to you.
To expedite the process of exchanging for a smaller or bigger size, please send an email to email@example.com and make sure the subject states "Too BIG / Order # EV0000. Make sure that you state that the item was too small or too big and you need to exchange it and that you have not worn the tummy trainer. After sending that email, put the item in the mail with it's original packaging and send it to:
Enhanced Vixen, LLC.
Attn: Netricka Wiggins
2325 Matthew Circle
Deltona, FL 32738
Please send the date and time the item was shipped and when it will arrive to us.
Once the item has been received by our support team, you will be sent an email with a gift card to our online store. You will have to re-order the desired size and pay (with the gift card) as if you were placing a regular order.